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Assisting Individuals in Crisis

Target Audience: This accredited continuing education activity is designed for nurses, first responders (ie. EMS, Fire, law enforcement, dispatch, corrections, EMA) psychologists, and other health care professionals involved in emergent management.

Course Description: Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. This crisis intervention is sometimes called “emotional first aid”. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention.

This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.


Program Highlights:

  • Psychological crisis and psychological crisis intervention

  • Resistance, resiliency, recovery continuum

  • Critical incident stress management

  • Evidence-based practice

  • Basic crisis communication techniques

  • Common psychological and behavioral crisis reactions

  • Putative and empirically-derived mechanisms

  • SAFER-Revised model

  • Suicide intervention

  • Risks of iatrogenic “harm”



Shari L. Forward with Forward Blueline Ventures provides First Responder Training with an unbiased focus on scientific realities helping first responders in todays emotionally charged atmosphere. Teaching proven methods and models ensure maximum response options and minimal emotional or physical escalation, while supporting mental health and well-being of the first responder.

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